Effective since January 20, 2020, our shipping policy ensures timely and reliable delivery of your orders through UPS, our trusted logistics partner.
Order Processing:
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Method:
We exclusively use UPS for all domestic and international shipments.
Shipping Address:
All orders are shipped from our facility at:
958 College Street, Atlanta, Georgia, United States
Domestic Shipping (United States):
- Standard Shipping: 3–5 business days after processing.
- Expedited Shipping: 1–2 business days after processing (available at checkout for an additional fee).
International Shipping:
International delivery times vary by country, typically ranging from 7–14 business days after processing. Customers are responsible for all import duties, taxes, and customs fees.
Shipping Costs:
- Domestic Standard Shipping: Free for orders over $50; $5.99 for orders under $50.
- Expedited Shipping: Calculated at checkout based on location and order weight.
- International Shipping: Calculated at checkout based on destination and order weight.
Tracking Information:
Once your order ships, a tracking number will be sent to your registered email address. You can track your package using the UPS tracking tool.
Undeliverable Packages:
If a package is returned to us as undeliverable (e.g., incorrect address), we will contact you to arrange re-shipment, which may incur additional shipping fees.
Updated on 3th, August, 2024